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NetOne’s Telemedicine brings doctors into homes

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Faith Tariro Chimutsa

LEADING mobile network provider, NetOne, has unveiled its latest cutting-edge health product, Telemedicine, which revolutionizes the healthcare ecosystem by seamlessly connecting patients and doctors, in real time.

“Telehealth or Telemedicine is like bringing the doctor to you, minus the waiting room magazines. It’s a game-changer in healthcare, allowing patients to connect with medical professionals remotely. Think of it as Face Timing with your doc, but with a bit more medical jargon,” said NetOne Chief Commercial Officer, Mr Learnmore Musunda.

NetOne showcased the Telemedicine technology at the just ended Zimbabwe Agricultural Show (ZAS).

Musunda revealed that First Lady, Dr Auxillia Mnangagwa, was instrumental in the development of the product NetOne in partnership with ZimSmart.

“Our health product aims to revolutionize the way patients, doctors, and healthcare providers interact by offering a comprehensive platform that seamlessly connects them in a user-friendly manner. After wide consultative meetings with Her Excellence the First Lady of the Republic of Zimbabwe, Dr A. Mnangagwa, we deployed teams to come up with the innovations you see today,” says Musunda.

To date Dr Mnangagwa has facilitated the deployment of fourteen Telemedicine booths in marginalised areas in the country, which are powered by the Vaakafya Batsi Health and XMarketplace. These technologies ride on the NetOne network and take advantage of the operator’s wide coverage.

This represents a significant step forward in leveraging technology to revolutionize healthcare accessibility and delivery in Zimbabwe.

The platform provides real-time video consultations bringing patients and
doctors face-to-face virtually, ensuring personalized care from the comfort of their homes.

Furthermore, remote monitoring and follow-up care will help maintain continuity in treatment, keeping everyone on the same page throughout the healthcare journey.

In an era where digital health solutions are becoming increasingly essential, the telehealth platform stands out for its innovative features and intuitive design.

Tatenda Makumborenga, NetOne Acting Head of Marketing, added that the platform allows you to have access to health care at your convenience.

“This telehealth platform is the cool kid on the block, connecting patients, doctors, and healthcare providers in a seamless and user-friendly way. It’s like a virtual healthcare hub where you can get the medical assistance you need without leaving the comfort of your couch,” Makumborenga said.

“Gone are the days of sitting in a crowded waiting room, flipping through old magazines. The task of coming up with this innovation was lightened by the overwhelming support rendered by the Her Excellence, Dr Auxillia Mnangagwa and her office,” added Makumborenga.

The company’s Product Manager, Easyway Samusodza, said: “Telehealth is like having a healthcare genie at your fingertips. With an intuitive interface and seamless navigation, connecting with healthcare providers and managing your health has never been easier. ‘Leaving No One Behind’, we have also placed community health booths in disenfranchised communities. These allow community members to access healthcare that was previously a privilege of city dwellers.”

Samusodza said the platform guarantees data security which NetOne considers a priority in the provision of telehealth.

“Privacy and security are our top priorities for that reason. Our platform ensures that your sensitive medical information is safe with secure messaging and file sharing features,” he said.

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