ZIMBABAWE’S leading mobile network provider, NetOne has teamed up with Salutem International Medical Fund to launch a health product that will allow citizens to register dependents, transact instantly, and receive real-time claims processing without the burden of shortfalls, ensuring that doctors and pharmacies receive payments instantly and reliably.
The Salutem One Health Product will support patients in accessing essential healthcare through modern, digital channels.
OneMoney’s platform, recognized for its secure, real-time payment capabilities, will support Salutem’s mission by enabling efficient, seamless healthcare payments. The OneMoney card and Salutem mobile application.
NetOne Group CEO, Eng Raphael Mushanawani said the collaboration with Salutem reflects collective response to the need for expanded healthcare coverage in Zimbabwe, where many of citizens are currently without medical cover.
“Salutem’s One Dollar Product offers an affordable gateway to essential healthcare services, reducing strain on public facilities and easing pressure on the national health budget. Together, we aim to extend quality healthcare access nationwide, a fundamental step toward Universal Healthcare,” said Eng Mushanawani.
By using the Salutem mobile application or USSD (*501#), citizens will be able to process their claims independently and access services directly.
Eng Mushanawani said the integration with Salutem provides flexible options, from mobile apps and USSD to WhatsApp claims processing, empowering citizens to use accessible technology and OneMoney’s platform for healthcare payments whenever and wherever they need.
Salutem One Health comes with a three-month waiting period, no age limit on dependents, and access to an extensive network of healthcare providers with key features which include:
- Real-time claims processing and instant payments to healthcare providers
- Registration of unlimited dependents with no age restrictions
- Nationwide access to general practitioners and pharmacies
- Self-service claim processing through mobile application or USSD (*501#) WhatsApp integration for claims processing.
“The Salutem One Health product is designed to support inclusive healthcare in Zimbabwe and increase access to primary healthcare without financial hardship. This initiative will help decongest public facilities and reduce fiscal pressure on the health budget,” according to Ruka Nyoka, Salutem Managing Director.
The Salutem One Health product offers members one general practitioner consultation per month and access to acute generic prescription drugs worth up to US$30 monthly at participating pharmacies nationwide. Coverage is available at general practitioners, clinics, and general hospitals across Zimbabwe.
“This partnership is part of NetOne’s broader mission to bridge the digital divide in Zimbabwe and advance a thriving digital economy that includes every citizen. By bringing technology into healthcare, we are actively shaping a future where economic and geographic limitations no longer stand in the way of basic health services,” added Eng Mushanawani.
The collaboration is also creating a foundation for a National Health Insurance scheme, aligned with the National Development Strategy 1 (NDS1).
